Manifest Men

Welcome to our FAQS and Support Directory.
Many of your questions will be answered here. If you do not find the answer you need, you may submit your question below in the field indicated.

Frequently asked questions - FAQS
Click a question to view the answer below the list. If you have a question that you don't see below, please ask your question with the form provided below.

• How secure is my credit card information?

• How much is membership at ManifestMen.Com?

• I have forgotten my password. Where can I find it?

• My password Isn't working. Help!?

• How can I reach Manifest Media if I have a problem with my membership or downloading videos from your store?

• How do I cancel my membership?

• Some sites I have joined have grainy videos or videos that take forever to play? Why are yours so much better?

• Do you sell your mail or e-mail lists?

• Can I watch the videos on my Mac?

• What is your privacy policy?

• How do I contact Epoch for billing support?

Submit a question.
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Click here for FAQs Printable Version

If you have specific questions you may email the following departments:

Customer Service
For all customer service, account access, billing and login issues.

Technical Support
For all bug reports, and inquiries about system configuration and requirements.

Become A Model
For all inquiries about modeling for Manifest Men or one of our associated projects.

Affiliate Program
If you are interested in joining our affiliate program, please visit our webmaster area. If you have specific questions please email our Director of Affiliate Services.

CCBill https://support.ccbill.com/
For help with CCBill Billing Issues.

Need immediate assistance? Call Manifest Media +1 213 291 9558
We're here from 8:30a to 5:00p (Central Standard Time) Monday through Friday.

Now for the legal stuff:

I. Information Collection and Management

A. Personal information

i. Information we collect

"Personally identifiable information" is information that can be used to identify or contact you, such as your name, email address, home or work address, or telephone number. Manifest Media, Inc. only has access to the information that you provide to us and our billing processor. For example, we cannot determine your email address unless you provide it. We cannot gain access to other information on your computer. Those who visit only public areas of the Web site (such as the "site tour") and who do not purchase goods or services do not need to, and generally do not, provide us with any personally identifiable information. Those who wish to join the site, however, or to purchase products or services or sign up for our mailing list, must provide us with enough information to enable us to process the requested transaction. This generally includes, at a minimum, personally identifiable information such as name, address, email address, and telephone number. Members also select, and thereby provide, a username and password combination.

ii. How we use the information

Your personally identifiable information is used only to process the requested transaction, and occasionally to provide you with special offers from Manifest Media, Inc. On occasion, for example, we may send emails to introduce a product or service that we think will interest our members or viewers. Manifest Media, Inc. will never intentionally disclose any personally identifiable information to any third party, unless we are compelled to do so by law (for example, in response to a subpoena or court order), or our obligation to maintain the privacy of your information has been waived or otherwise excused by you (for example, by your filing suit against us and asserting claims against which such information would be relevant in our defense).

B. Interactive data

i. Information we collect

Manifest Media, Inc. provides features which allow members to communicate with each other, such as a forum and Performer Chat Rooms. Chat transcripts and message board postings are backed up periodically and may be retained.

ii. How we use the information

Use of these interactive features is not monitored by Manifest Media, Inc. We do not use information posted on interactive features except as the author presumably intended; that is, as content on the Web site. We do not share user submitted information with third parties; however, any information posted is visible to other members, and is vulnerable to being copied and/or redistributed by others. Members should use reasonable caution when disclosing any personally identifiable information in any online forum. We cannot be responsible for any damages incurred as a result of such disclosure, and use of the interactive services is at the member's own risk.

iii. Opt-out policy

Members must opt-in (for example, by participating in a chat) in order for us to collect this information.

C. Click-stream data

i. Information we collect

We also collect non-personally identifiable information provided by your browser and/or our servers, such as the name and IP address of the domain from which you visited (if any), the amount of time you spent on each page and on the site as a whole, and the path you followed through the site. This sort of information is sometimes known as click-stream data. We use this information to improve our site's performance.

II. Related Issues

A. Information security

We constantly strive to improve the security of your personally identifiable information. We have implemented appropriate technical and organizational measures, such as using encryption for transmission of credit card numbers, to help us keep your information secure.

Manifest Media does not use third-party services to provide banner advertising.

B. Children's data

Manifest Media, Inc. Web sites are not intended for minors and do not collect any data governed by the United States Children's Online Privacy Protection Act (COPPA).

C. Privacy technology

There are an increasing number of products and services available to help protect your privacy while navigating the Web. A web search will yield substantive information.

D. Notification of changes

This privacy statement was last updated on May 01, 2008. A notice will be posted on our web site for 30 days whenever this privacy statement is changed.

E. Questions regarding this statement

Questions regarding this statement should be directed to our Director of Member Services.

CUSTOMER SERVICE

FAQS

LAST UPDATED: July 25, 2008
© Copyright 2005-2008 ManifestMen.com, All Rights Reserved.
All models on this web site are 18 years of age or older.
All images comply with Title 18 U.S.C. § 2257 and associated regulations.
18 U.S.C. § 2257 Compliance Statement / Privacy Statement